FAQ

STORE HOURS

**closed on all Holiday Sundays 

Wednesday - 11am to 6pm
Thursday - 11am to 6pm 
Friday - 11am to 6pm
Saturday - 11am to 5pm

Sundays are back! 11-4pm 

Closed Mon-Tues

ARTISAN SUBMISSIONS

We love local designers and they hail from Vancouver, Edmonton, Calgary, Halifax, Winnipeg and even tiny rural towns and forests you haven't heard of. If you'd like to show us your work submit the form provided on our website and if we think your items would be cohesive with our lifestyle brand we will contact you back. We receive nearly 400 messages a year and cannot respond to each one, sorry... We are busy hustling.

Upon entry to the store as a consignment vendor there is a contract to sign that states terms, as well as a contract to sign upon pick up of goods and payments upon exit as a vendor. All products must be branded and priced upon entry, and an invoice of goods given stating quantities. 

 

CHARITABLE DONATIONS

Majesty and Friends choose to support the most vulnerable... that being only animal related charities. Animal cruelty is an issue extremely dear to our hearts and we have chosen to create using only vegan materials for our house brand over the last 13 years. We love animals and hope you do too!

HIGHLANDS DONATIONS

Majesty and Friends choose to support the most vulnerable in highlands and will make donations to neighborhood schools with a letterhead request in writing.

All other requests must be brought to the store in letter form in person and you will be contacted at our discretion.

ZERO BULLYING AND THEFT

Anyone entering should be aware they are being recorded on security cameras, as stated on our front door. Any theft will be prosecuted. Bullying is not tolerated. We reserve the right to be treated with respect to keep our employees safe. Both in the store and on social media. Anyone not abiding will be prosecuted. 

RETURN POLICY


We have a no returns or exchange policy. This is to protect us as a small business from loss and to protect our artisans. We pay our artisans monthly and cannot take a return if we have already paid that artist for that item. We ensure that our merchandise is well crafted and without flaw. But don't fear! Our artisans are excellent and professional and you are free to contact them with any issues related to the manufacture of that item. We ask that you respect our artisans and us and our policies. 

GIFT CERTIFICATES

Perfect for the hard to buy people in your life, or just someone that needs a treat.

Choose your denomination amount (over $10cdn) and rock the gift giving vibe! Gift cards are good for all merchandise in the store. Thank you so much for supporting local businesses!